Billing and Insurance

Yes. We encourage patients to request a cost estimate before any procedure or admission. Our billing team can provide a written quotation based on the treatment plan recommended by your doctor. Final costs may vary depending on actual services required.

For planned procedures and larger bills, we offer flexible payment arrangements on a case-by-case basis. Please discuss your needs with our billing office before or during your visit.

Contact our billing office as soon as possible. We will review your account, explain each charge in detail, and make corrections where necessary.

For outpatient services, payment is due at the time of your visit. For inpatient admissions, a deposit is required upon admission and the remaining balance is settled at discharge. Insurance-covered patients should present their details at registration.

Coverage depends on your specific plan. Most plans cover consultations, diagnostics, and inpatient care, but cosmetic procedures, certain fertility treatments, and elective surgeries may not be fully covered. Check with your insurer to understand your benefits and co-payment amounts.

You will be informed before the service is provided. You can then choose to pay out of pocket or discuss alternatives with your doctor. We are committed to transparency — no surprise bills.

A referral is not required for most specialist consultations. However, some insurance plans may require one for coverage purposes — check with your insurer beforehand.

Yes. Submit a written request with a valid photo ID to our medical records department. Records are typically prepared within 3–5 working days. A small fee may apply for printed copies.